PRIMARY OBJECTIVE:  Working under the direction of the Finance Manager, as an integral part of the Finance Team, responsible for processing Accounts Payable, purchasing and managing the reception desk.

ACCOUNTABILITY:  Finance Manager

POSITION STATUS:  In-House – Full-time, hourly, Non-Exempt

SALARY RANGE: $19.50 – $23.00 per hour

AREAS OF RESPONSIBILITY:

Reception/Front Desk:

• Greet & assist visitors; notify appropriate staff of guest arrival.
• Answer, screen, & direct calls using a multi-line system.
• Manage meeting room schedules.
• Assist with set up for meetings.

Purchasing:

• Facilitate supply and other orders for members of the staff.
• Monitor supply levels and place orders to replenish as needed.
• Receive & distribute packages that are delivered to the office, process packing slips.
• Create purchase orders for agency operations.
• Provide support to United Way Initiatives.

Accounts Payable:

• Receive, verify, and process Purchase Orders to ensure accounting codes are appropriate and follow financial procedures for processing/approving invoices for agency operations, initiatives, and grants/contracts.  Ensure budgets have sufficient balances to cover expenditures.
• Allocate expenses using agency cost sharing allocations.
• Prepare and process disbursements to vendors based on reconciliation of invoices, purchase orders and receiving documents.
• Reconcile vendor statements and provide customer service to vendors.
• Ensure that all necessary information is maintained to determine 1099 reporting and generation.
• Maintain AP and grant filing system (Paperless).
• Responsible for financial accuracy and validity of A/P.
• Perform monthly financial close procedures in a timely manner, including assigned journal entries, bank reconciliations and other monthly reconciliations.
• Reconcile monthly credit card bill.
• Assist with agency audit.
• Assist in other projects and duties within the Finance Division and other divisions as directed by the Chief Financial Officer or President of United Way.

POSITION QUALIFICATIONS:

Associate degree in accounting or equivalent experience.

EXPERIENCE/BACKGROUND/KNOWLEDGE: 

• Experience in Non-Profit accounting is preferred.
• Experience in account payable preferred.
• Desire to continue to grow through ongoing professional development training.

SKILLS/CAPABILITIES:

• Experience and demonstrated skills in organization and management of multiple projects and assignments with the ability to set priorities and meet deadlines.
• Ability to work with individuals from all levels and backgrounds, to work well independently as well as part of a team, and to work in a fast-paced environment.
• Experience with, and understanding of, Microsoft Office, including Word, Excel, and databases. Must have the ability and desire to learn new and/or customized software.
• Excellent planning, evaluation, and research skills.  Must have the ability to analyze and manage a variety of data.  Very detail oriented.
• Strong oral and written English language skills. Proficient with Microsoft Office Suite including Outlook, Word, Excel with ability to learn new and/or customized software.

The Organization

United Way of Central New York is an innovative and collaborative nonprofit organization that drives solutions to the most pressing human service community needs in the region. Through our advocacy and relevant leadership, we provide options for impactful giving, and we fund programs and initiatives that help create a thriving community. Our engaged staff, board, volunteers, donors, and partnerships distinguish us as a trusted champion for positive change. We are guided by our values of compassion, empowerment, collaboration, leadership, and inclusion.

Our mission is to improve lives in the region by mobilizing the caring power of the community. We believe in the promise and importance of creative thinking, strategic leadership, and strong collaborations to help bring about change. Our intention is to help make measurable progress in improving the lives of others.

This job description is not an exclusive statement of the responsibilities of the position. Other appropriate duties may be required.

United Way is an equal opportunity employer. Diverse applicants are encouraged to apply

PRIMARY OBJECTIVE: Working under the direction of the Chief Financial Officer, the Donor Database Coordinator is responsible for maintaining, updating, and ensuring the integrity of the organization’s donor database.  This role supports the ePledging system, data entry, reporting, analysis, and user support to ensure accurate information is available for decision-making, fundraising, program management, and organizational operations.

ACCOUNTABILITY:  Chief Financial Officer

POSITION STATUS:  Full-time, Hourly, Non-Exempt

AREAS OF RESPONSIBILITY:

Data Analysis & Segmentation

• Analyze data to inform strategies and monitor progress toward annual campaign goal.
• Create data dashboards specific to departmental/management needs.
• Collaborate with Marketing team to create/update giving pages and electronic pledging system.

Oversight of Donor Database Systems:

• Develop current database by coordinating the design and configuration of internal database structure for quality assurance (data integrity), data extraction, reporting, customization, dashboards, and analysis.
• Implement and maintain team workflow strategies that will increase efficiency and improve data integrity.
• Implement quality control processes, maintain data standard, and audit standards to ensure data integrity.
• Create and maintain process documents for data standards, database security, and training.
• Work with Department Managers to continually streamline processes for fundraising, pledges, affinity group communications and renewal process, and overall campaign management.
• Lead/participate in team training sessions on database and train teammates as needed.
• Provide new employees with database training through videos, documents and hands-on training during the onboarding process.

Database Reporting & Support

• Develop/provide standardized report templates for use, as well as developing/running specialized reports on a continuous basis.
• Perform database maintenance including importing files, account merging, cleanup of files, overseeing obituary process, and other troubleshooting and clean up tasks.
• Support the collection of revenue data through reporting, analysis and partnering with appropriate team members to research/resolve data issues.

Electronic Pledging (ePledge) & Program Data (eCommunity) Support

• Collaborate with Marketing, Resource Development and Finance Teams in the set-up and implementation of the on-line giving/pledge platforms (ePledge/WebPortal).
• Coordinate with internal team and external ECC’s to collect necessary information to set up ePledge sites for Workplace Campaigns. Manage employee communications, troubleshoot/assist with resolving issues with the WebPortal.
• Coordinate with internal team for special giving pages and website giving page.
• Collaborate with SEFA Team to ensure accuracy in the SEFANYS ePledge system, including continuous giving and year-round giving as per the NYS Regulations.
• Collaborate with internal team for Community Build projects.

POSITION QUALIFICATIONS:

Bachelor’s degree and/or a minimum of three years’ relevant work experience preferred.

EXPERIENCE/SKILLS/KNOWLEDGE: 

• Proficiency in database systems with exposure to financial systems. Experience with non-profit donor management systems.  Andar experience preferred.
• Proficiency in SQL, ability to write/optimize queries for data extraction.
• Ability to manage constituent records, gift entry, acknowledgments, and campaign tracking.
• Advanced skills in Excel/google sheets (pivot tables, lookups, advanced formulas). Knowledge of data visualization software preferred.
• Ability to build/generate accurate fundraising and program impact reports, dashboards, and summaries.
• Strong knowledge of data cleaning, validation, deduplication to ensure accuracy of donor, volunteer, and program data.
• Ability to design and maintain data entry standards, coding conventions, and audit processes.
• Familiarity with gift coding, segmentation, and data governance best practices for non-profits.
• Experience with import/export processes (CVS, Excel, API integrations) between CRM, email, marketing platforms such as Mailchimp, and financial/accounting systems.
• Excellent planning, evaluation, and research skills. Must have the ability to analyze and manage a variety of data.  Very detail oriented.
• Experience and demonstrated skills in organization and management of multiple projects and assignments with the ability to set priorities and meet deadlines.
• Ability to work with individuals from all levels and backgrounds, to work well independently as well as part of a team, and to work in a fast-paced environment.
• Strong oral and written English language skills. Proficient with Microsoft Office Suite including Outlook, Word, Excel with ability to learn new and/or customized software.

The Organization

United Way of Central New York is an innovative and collaborative nonprofit organization that drives solutions to the most pressing human service community needs in the region. Through our advocacy and relevant leadership, we provide options for impactful giving, and we fund programs and initiatives that help create a thriving community. Our engaged staff, board, volunteers, donors, and partnerships distinguish us as a trusted champion for positive change. We are guided by our values of compassion, empowerment, collaboration, leadership, and inclusion.

Our mission is to improve lives in the region by mobilizing the caring power of the community. We believe in the promise and importance of creative thinking, strategic leadership, and strong collaborations to help bring about change. Our intention is to help make measurable progress in improving the lives of others.

This job description is not an exclusive statement of the responsibilities of the position. Other appropriate duties may be required.

United Way of Central New York is an equal opportunity employer. Diverse applicants are strongly encouraged to apply.

SOCIAL CARE NAVIGATOR 2 | Community Outreach & Engagement (Part-Time)

PRIMARY OBJECTIVE: United Way of Central New York is seeking a dedicated and community-focused Social Care Navigator 2 to support neighborhood-level outreach and engagement for our healthy community initiatives, including the LeadSafe CNY Coalition. This position plays a vital role in connecting with families and residents in areas impacted by lead exposure, serving as a trusted messenger, presence at community events, faith-based gatherings, and neighborhood forums.

This part-time role is designed to strengthen outreach efforts and ensure that residents have direct access to education, resources, and testing related to lead poisoning prevention and healthy housing. A valid driver’s license and reliable vehicle are required to conduct outreach. The Social Care Navigator 2 will conduct direct community outreach by sharing information about coalition committees, promoting services, supporting grassroots engagement, assisting with tenant navigation, and identifying opportunities to connect families with lead testing, housing support, and other essential services. Occasional lifting of up to 50 lbs may be required during community events (e.g., setup of tents, tables, or giveaway materials).

ACCOUNTABILITY:
Coalition Director, LeadSafe CNY Coalition

POSITION STATUS:
Part-Time (Three shifts per week, approximately 22.5 hours) Shifts may include evening or weekend hours based on the outreach calendar coordinated by the Director.

SALARY RANGE: $20.00 – $23.00 per hour, depending on experience

Essential Functions:
● Serve as a visible and approachable representative of the LeadSafe CNY Coalition at community events, churches, schools, partner agency gatherings, and neighborhood block parties.
● Conduct grassroots outreach efforts such as tabling, flyering, door-to-door canvassing, and walk-and-talks to increase awareness of lead testing services and healthy home initiatives.
● Assist families in signing up for home lead inspections and connect them to partner agencies for follow-up.
● Distribute educational materials and promote upcoming coalition events, trainings, and programs.
● Support coalition-led campaigns and public health efforts including literacy and environmental justice programming.
● Build relationships with neighborhood leaders, faith communities, and local organizations to identify collaboration opportunities and amplify outreach.
● Collaborate with the Coalition Director and Healthy Community Coordinator to execute outreach strategies and maintain accurate records of contacts and referrals.
● Help identify and report community needs, barriers to service access, and emerging health concerns to inform program development and resource allocation.
● Participate in training and professional development activities related to public health, lead prevention, and cultural competence.

POSITION QUALIFICATIONS:
● Associate degree or related professional development in public health, community organizing, or human services preferred.
● Experience in community outreach, peer education, or lived experience working in historically marginalized communities is highly valued.
● Strong communication and interpersonal skills; able to build trust across diverse populations.
● Reliable, organized, and comfortable working both independently and collaboratively in field-based settings.
● Comfortable receiving supervision, open to feedback, and able to carry out delegated tasks aligned with outreach goals.
● Willingness to work flexible shifts, including evenings and weekends, as determined by the outreach calendar set by the Coalition Director.

SKILLS/CAPABILITIES:
● Passionate about public health, environmental justice, and empowering neighborhoods.
● Culturally competent and respectful of lived experience and community knowledge.
● Energetic, personable, and solution-oriented, with a genuine interest in helping families navigate complex systems.
● Basic technology skills to document interactions, referrals, and participation in outreach databases or digital forms.

THE ORGANIZATION:
United Way of Central New York is a collaborative, mission-driven nonprofit addressing the region’s most pressing human service needs. Through advocacy, strategic leadership, and community partnerships, we work to strengthen neighborhoods and support lasting change. Our LeadSafe CNY Coalition is committed to eliminating childhood lead poisoning and building healthier homes and futures for all families in our region.

TO APPLY:
Please send a cover letter and résumé to: resumes@unitedway-cny.org
Applications will be accepted on a rolling basis until the position is filled.

United Way of Central New York is an equal-opportunity employer. We strongly encourage individuals from diverse backgrounds, including those with lived experience in the communities we serve, to apply.