Current Openings

Healthy Community Specialist

PRIMARY OBJECTIVE:
United Way is seeking a committed and skilled Healthy Community Specialist to advance our community health collaboratives, including the LeadSafe CNY Coalition. This role involves working closely with the LeadSafe CNY Coalition Director to grow programs, strengthen community outreach efforts, manage digital communications, and support grant and funding initiatives. The Healthy Community Specialist will play a pivotal role in enhancing community engagement, improving access to resources, and increasing the impact and effectiveness of our lead poisoning prevention strategies, ultimately contributing to healthier, safer communities.

ACCOUNTABILITY: Coalition Director, LeadSafe CNY Coalition
POSITION STATUS:
Full-time, hourly, Non-Exempt
SALARY RANGE:
$25 – $28.25 per hour, depending on experience

Essential Functions:

  • Maintain and update the LeadSafe CNY website.
  • Develop and create content to reflect ongoing initiatives, news, and resources.
  • Plan and maintain a content calendar for regular social media updates and engagements.
  • Collaborate with designers to enhance the website’s visual appeal and user experience.
  • Implement SEO strategies to increase web traffic and visibility.
  • Assist in developing and managing marketing campaigns to promote coalition initiatives.
  • Utilize social media analytics tools to monitor engagement and effectiveness.
  • Support the grant writing process, including writing and compiling grant proposals and ensuring accuracy.
  • Maintain a database of grants, tracking deadlines and requirements.
  • Develop strategies to attract corporate sponsorships and individual donations.
  • Create pitches and presentations to engage potential donors and sponsors.
  • 2.1.1. Resource Triage: Respond to community members’ questions about lead poisoning resources and services, following up with callers to ensure access to necessary support.
  • Coordinate with local health departments and organizations to provide up-to-date information.
  • Maintain records of inquiries and responses to identify trends and service gaps.
  • Report findings to the Coalition Director to inform future initiatives and outreach efforts.
  • Collaborate with the Data Committee on maintaining the Coalition Dashboard.
  • Perform other duties as assigned by the LeadSafe CNY Director.

Role in the LeadSafe CNY Coalition:

  • Community Outreach: Conduct educational workshops and distribute informational materials on lead poisoning prevention.
  • Client Navigation: Assist community members in accessing resources and services related to lead poisoning prevention and treatment.
  • Policy Advocacy: Support research and advocacy efforts to improve public health policies.

POSITION QUALIFICATIONS:

  • Master’s degree is preferred in public health, social work, communications, or a related field.
  • Experience in community outreach and public health education, preferred or in a similar area.
  • Proficiency in using social media platforms and website content management systems preferred.
  • Experience in grant writing and fundraising preferred.
  • Knowledge of lead poisoning prevention and related public health issues preferred.
  • Familiarity with the United Way 211 program or similar resource navigation services is preferred.

SKILLS/CAPABILITIES:

  • Demonstrated skills in managing multiple projects with the ability to set priorities and meet deadlines.
  • Ability to work with individuals from diverse backgrounds and function well both independently and as part of a team.
  • Strong organizational skills and attention to detail.
  • Excellent planning and research skills, with the ability to analyze and manage various data sets.
  • Strong oral and written communication skills in English.
  • Proficient in Microsoft Office Suite, including Outlook, Word, and Excel, with the ability to learn new software as needed.

The Organization
United Way of Central New York is an innovative and collaborative nonprofit organization that drives solutions to the most pressing human service needs in the region. Through our advocacy and leadership, we provide impactful giving options and fund programs that help create a thriving community. Our engaged staff, board, volunteers, donors, and partnerships distinguish us as a trusted champion for positive change. We are guided by values of compassion, empowerment, collaboration, leadership, and inclusion.

Our mission is to improve lives in the region by mobilizing the caring power of the community. We believe in the importance of creative thinking, strategic leadership, and strong collaborations to bring about change and make measurable progress in improving lives.

To Apply:

Please submit your cover letter and résumé to resumes@unitedway-cny.org.

This job description outlines key responsibilities but is not exhaustive. Other relevant duties may be assigned as needed. Position open until filled.

United Way is an equal opportunity employer, welcoming applicants from diverse backgrounds and experiences.

This job description is not an exclusive statement of the responsibilities of the position. Other duties may be required.

Equal Opportunity Employer
United Way is an equal opportunity employer. Diverse applicants are encouraged to apply.

Social Care Navigator

PRIMARY OBJECTIVE: United Way is seeking a committed Social Care Navigator to support our healthy community initiatives, including the LeadSafe CNY Coalition. This role assists families affected by lead exposure in navigating healthcare, housing, and social services. It is crucial to mitigate the effects of lead poisoning by connecting individuals with resources, education, and direct support while advocating for healthier communities. The navigator collaborates with community organizations, healthcare providers, and government agencies to ensure access to preventive health interventions, wellness programs, lead poisoning prevention, and tools to improve indoor air quality in homes.

The navigator will implement community engagement strategies such as tabling, door-to-door outreach, partnerships with faith-based organizations, neighborhood walkthroughs, and hosting community forums. They will connect families with organizations specializing in preventive healthcare, lead interventions, and air quality improvement. By collaborating with healthcare providers and community organizations, and utilizing 211 services, the navigator ensures comprehensive support for creating safer, healthier living environments.

ACCOUNTABILITY: Coalition Director, LeadSafe CNY Coalition POSITION STATUS: Full-time, hourly, Non-Exempt SALARY RANGE: $23 – $25.64 per hour, depending on experience

Essential Functions:

Assist families and individuals impacted by lead exposure in accessing medical care, lead testing, and follow-up services.

Educate families on lead poisoning prevention, the importance of early intervention, and safe home practices to minimize exposure.

Collaborate with the LeadSafe CNY Coalition Director to coordinate with healthcare providers and the Onondaga County Lead Poisoning Prevention Program to facilitate referrals for lead poisoning prevention efforts.

Guide community members in navigating housing and healthcare, understanding the broader social and environmental factors influencing family health, and addressing these challenges in a culturally competent way.

Assist individuals with navigating the resources and agencies to complete paperwork, accessing financial assistance programs, and understanding their rights related to lead poisoning.

Provide referrals to legal services, housing authorities, and public health agencies as needed.

Organize and participate in community events, workshops, and health fairs to raise awareness about lead exposure and prevention strategies.

Collaborate with local organizations, schools, and healthcare providers to distribute educational materials on lead safety and healthy home practices.

Conduct door-to-door outreach to educate families on lead-safe practices and identify potential lead hazards.

Build relationships with community partners such as housing organizations, health departments, clinics, and advocacy groups to expand outreach and resources for affected families.

Coordinate with the LeadSafe CNY Coalition Director and other coalition stakeholders to enhance community engagement and ensure timely support for families.

Using coalition databases & early warning dashboards track and document referred cases of families impacted by lead poisoning, ensuring consistent follow-up and monitoring of referred outcomes.

Maintain accurate records of services provided and ensure compliance with confidentiality standards.

Use data to evaluate the impact of interventions and report outcomes to the coalition director.

Provide feedback to the LeadSafe CNY Coalition team about the community’s needs and barriers faced by families in accessing services.

Play a pivotal role in programming such as our Lead Poisoning & Literacy Awareness Initiative, in partnership with the Literacy Coalition of Onondaga County. By utilizing preventative resources and early warning systems, the navigator will coordinate outreach efforts, assist families with navigation, and provide guidance on lead testing and resource connection.

Assist the director in developing new outreach strategies and programs to enhance community engagement and lead poisoning prevention efforts.

Stay updated on the latest policies, regulations, and best practices related to lead exposure, healthcare access, and environmental health and well-being.

POSITION QUALIFICATIONS:

Bachelor’s degree in public health, social work, community health, or a related field preferred (or equivalent experience).

Experience in community outreach, case management, healthcare navigation, or preferred (or equivalent experience).

Experience working with low-income, minority, vulnerable populations, or preferred (or equivalent experience).

Knowledge of lead poisoning risks, housing issues, local healthcare systems, related public health concerns, or preferred (or equivalent experience).

SKILLS/CAPABILITIES:

Passionate about public health, environmental justice, and improving health outcomes for disadvantaged communities.

Culturally competent and able to work effectively with diverse populations.

Detail-oriented, self-motivated, and capable of working both independently and as part of a team.

Strong interpersonal and communication skills, with the ability to engage and build trust with diverse communities.

Familiarity with local social services, healthcare providers, and community resources.

Strong organizational and documentation skills.

The Organization United Way of Central New York is an innovative and collaborative nonprofit organization that drives solutions to the most pressing human service needs in the region. Through our advocacy and leadership, we provide impactful giving options and fund programs that help create a thriving community. Our engaged staff, board, volunteers, donors, and partnerships distinguish us as a trusted champion for positive change. We are guided by values of compassion, empowerment, collaboration, leadership, and inclusion.

Our mission is to improve lives in the region by mobilizing the caring power of the community. We believe in the importance of creative thinking, strategic leadership, and strong collaborations to bring about change and make measurable progress in improving lives.

To apply, please send a cover letter and résumé to: resumes@unitedway-cny.org

This job description is not an exclusive statement of the position’s responsibilities. Other appropriate duties may be required. The position is open until it is filled.

Equal Opportunity Employer United Way is an equal-opportunity employer. Diverse applicants are encouraged to apply.

Senior Resource Coordinator | Thrive at Work

Reports to: Chief Impact Officer

Job Summary

The Thrive at Work Program is an innovative initiative from United Way of Central New York aimed at boosting workplace productivity, financial resilience, and overall employee well-being. In partnership with local employers and community organizations, the program leverages the workplace as a platform to provide essential resources and support. Through on-site assistance and personalized financial coaching, Thrive at Work empowers employees to overcome financial challenges and achieve long-term stability.

We are seeking an experienced Senior Resource Coordinator (SRC) to help lead and implement this innovative program. The SRC will provide direct support to employees, foster strong partnerships with HR staff and community organizations, and contribute to program evaluation and training. While this is initially a non-supervisory role, the position offers leadership opportunities as the program expands from the pilot phase to a team of three Resource Coordinators. You will play a key role in influencing the program’s growth and future success.

In this role, you will

  • Meet with employees to assess their needs and connect them to appropriate resources.
  • Foster strong relationships with HR teams, managers, and community partners to create a supportive work environment.
  • Provide one-on-one financial coaching and group workshops, guiding employees through financial challenges and helping them build long-term financial resilience.
  • A very high level of confidentiality and discretion is needed.
  • Track employee progress, report outcomes, and contribute to program evaluation and improvement.
  • Work with internal teams and external stakeholders to ensure smooth program delivery across multiple employer sites.
  • Help shape program strategy, support scaling efforts, and mentor new Resource Coordinators as the team expands.
  • Participate in training, outreach efforts, and innovation pilots to strengthen program impact and community relationships.

Required Skills and Competencies

  • Ability to guide individuals step-by-step through applications and processes for community, government, and employer resources, ensuring they successfully access support to resolve personal and financial challenges.
  • Skilled at building trust with employees, employers, and community service providers.
  • Ability to assess challenges and create actionable plans to resolve work-life issues.
  • Clear, approachable communication for diverse audiences; ability to simplify complex topics.
  • Respectful and adaptable to the diverse needs and backgrounds of employees.
  • Ability to provide empathetic yet objective support to individuals facing personal or financial difficulties.
  • Excellent time management and the ability to prioritize multiple tasks across different work sites.
  • Comfortable working in various environments (remote, on-site, and office-based) and adjusting approaches to different workplace needs.
  • Experience tracking outcomes and using client databases to manage and analyze data effectively.

Physical/Other Requirements

  • Valid driver’s license and reliable personal transportation.
  • Ability to work in various locations, including remote settings, on-site at employer partners, and at the United Way office.
  • Flexibility to accommodate a non-standard work schedule, including early mornings and/or late evenings as needed.

Preferred Education and Experience

  • Bachelor’s degree in Social Work, Human Services, Business, Finance, or a related field (or equivalent experience).
  • 3+ years of experience in financial coaching, resource coordination, or case management.
  • Experience working with nonprofits or human services and knowledge of community resources.
  • Basic knowledge of financial principles like budgeting and debt management to support employee financial stability. Familiarity with workplace financial wellness programs is a plus.
  • Willingness to pursue Financial Coaching or Community Resource Specialist (CRS) certification (training provided).
  • Proficiency in data entry and reporting systems for tracking client outcomes and program impact.
  • Experience in group presentations or financial education workshops.

Position Status:

Full-time, Non-Exempt

Pay Range:

$28.21 – $29.23 per hour (based on 37.5 hours per week)
Exact compensation will be determined based on experience and skills.

Benefits:

  • Medical, Vision, and Dental insurance
  • 401(k) plan
  • Disability insurance

About United Way of Central New York

United Way of Central New York is an innovative and collaborative nonprofit organization that drives solutions to the most pressing human service community needs in the region. Through our advocacy and relevant leadership, we provide options for impactful giving, and we fund programs and initiatives that help create a thriving community. Our engaged staff, board, volunteers, donors, and partnerships distinguish us as a trusted champion for positive change. We are guided by our values of compassion, empowerment, collaboration, leadership, and inclusion.

Our mission is to improve lives in the region by mobilizing the caring power of the community. We believe in the promise and importance of creative thinking, strategic leadership, and strong collaborations to help bring about change. Our intention is to help make measurable progress in improving the lives of others.

To Apply:

Please submit your cover letter and résumé to resumes@unitedway-cny.org.

This job description outlines key responsibilities but is not exhaustive. Other relevant duties may be assigned as needed. Position open until filled.

United Way is an equal opportunity employer, welcoming applicants from diverse backgrounds and experiences.

Executive Assistant to the President

Are you an experienced administrative professional who wants to join a dynamic team dedicated to ensuring that every member of this community can live their best life? The United Way is looking for an Executive Assistant to the President to serve as a member of our team.

PRIMARY OBJECTIVE:  Function as a key staff person assisting the President to ensure smooth internal and external operations, maximizing impact and effectiveness.

ACCOUNTABILITY:  President

POSITION STATUS:  Full-time, hourly, Non-Exempt

SALARY RANGE: $21.50 – $25 per hour, depending upon experience

Essential Functions:

  • Maintain calendar for President. Schedule and confirm meetings and take minutes of meetings as needed.
  • Serve as liaison between President and the Board of Directors. Maintain up-to-date database of all contact information for the Board of Directors and ensures timely distribution of it to the organization.
  • Prepare and coordinate materials and notices/communication for Board meetings. Take minutes of Board meetings and provide timely distribution of materials to Board members that were present and those who were absent.
  • Provide stewardship and support to Board committees and other committees as assigned.
  • Independently handle a variety of projects from start to finish with minimal guidance.
  • Communicate effectively and nurture working relationships with all levels of management and staff, donors, external stakeholders, and community partners.
  • Prepare correspondence and gift acknowledgement in coordination with the Resource Development and Finance teams.
  • Coordinate projects, monitoring timelines and assignments, ensuring adherence to requirements and deadlines.
  • Manage sensitive and confidential issues concerning staff, organization and/or external matters, conducting appropriate research and providing recommendations for follow up/resolution.
  • Provide support to events and special projects as assigned by the President.
  • Manage other tasks and duties as assigned.

 POSITION QUALIFICATIONS:

  • Associate or bachelor’s degree preferred, or an equivalent combination of education and experience.
  • Three to five years of office administration experience preferred. Experience in a nonprofit organization strongly preferred.
  • Current driver’s license and reliable vehicle to conduct local travel as required.

SKILLS/CAPABILITIES:

  • Experience and demonstrated skills in organization and management of multiple projects and assignments with the ability to set priorities and meet deadlines.
  • Ability to work with individuals from all levels and backgrounds, to work well independently as well as part of a team, and to work in a fast-paced environment.
  • Ability to respond appropriately and effectively to inquiries or complaints, including those of a sensitive and confidential nature.
  • Ability to organize, prioritize and execute responsibilities in the face of conflicting priorities or unexpected situations.
  • Ability to recognize the need for confidentiality of information and to maintain such confidences.
  • Experience with, and understanding of, Microsoft Office, including Word, Excel, and databases. Must have the ability and desire to learn new and/or customized software.
  • Excellent planning, evaluation, and research skills. Must have the ability to analyze and manage a variety of data.  Very detail oriented.
  • Strong oral and written English language skills. Proficient with Microsoft Office Suite including Outlook, Word, Excel with ability to learn new and/or customized software.

The Organization

United Way of Central New York is an innovative and collaborative nonprofit organization that drives solutions to the most pressing human service community needs in the region. Through our advocacy and relevant leadership, we provide options for impactful giving, and we fund programs and initiatives that help create a thriving community. Our engaged staff, board, volunteers, donors, and partnerships distinguish us as a trusted champion for positive change. We are guided by our values of compassion, empowerment, collaboration, leadership, and inclusion.

Our mission is to improve lives in the region by mobilizing the caring power of the community. We believe in the promise and importance of creative thinking, strategic leadership, and strong collaborations to help bring about change. Our intention is to help make measurable progress in improving the lives of others.

This job description is not an exclusive statement of the responsibilities of the position. Other appropriate duties may be required.

 

 

HOUSING SUPPORT SPECIALIST, HOUSING & HOMELESS COALITION

Primary Objective

The Housing and Homeless Coalition of Central New York (HHC) is seeking a Housing Support Specialist to operate housing support activities on behalf of the CNY CHANCE Program. HHC is a coalition of agencies and stakeholders which acts as the U.S. Dept. of Housing and Urban Development’s (HUD) Continuum of Care (CoC) for Onondaga, Cayuga, and Oswego Counties, dedicated to reducing, preventing, and ultimately ending homelessness in all forms.

Overall Responsibilities

  • Enter and update housing inventory in our housing listing platform (Padmission).
  • Run reports and correct housing inventory data to ensure system data quality.
  • Collaborate with community partners to collect account information and manage the file completeness checklist for approved rental benefit disbursements.
  • Enter all direct and indirect vendor services in Excel and HMIS.
  • Develop recommendations for policies and procedures to operationalize departmental objectives.
  • Collaborate with the HHC’s Coordinated Entry staff to streamline communication with community agencies for the prioritization of households in need of assistance.
  • Other duties as assigned.

Accountability: Housing Services Coordinator, HHC

Position Status: Full-time, Non-exempt

Salary Range: $24 – $27 per hour, depending upon experience

Position Qualifications

  • Bachelor’s Degree preferred and experience working in housing and homelessness programming.
  • Experience with data entry, CRM tools, and/or accounts payable is desired.
  • Experience and demonstrated skills in organization and management of multiple projects simultaneously with the ability to set priorities and meet deadlines.
  • Proven ability to work with individuals from all levels and backgrounds; recognizes and values diversity; process information with consideration for cultural sensitivities.
  • Proficient with MS Windows Office Suite; must have the ability to learn new and/or customized software.
  • Ability to work with flexibility and independence.
  • Ability to work overtime if necessary.

Skills / Capabilities

  • Experience and demonstrated skills in organization and management of multiple projects simultaneously with the ability to set priorities and meet deadlines.
  • Experience and ability to coordinate meetings, conduct training, and work with coalitions.
  • Proven ability to work with individuals from all levels and backgrounds; recognizes and values diversity; process information with consideration for cultural sensitivities.
  • Proficient with MS Windows Office Suite; must have the ability to learn new and/or customized software.
  • Ability to work with flexibility and independence.
HOUSING ENGAGEMENT SPECIALIST, HOUSING & HOMELESS COALITION

Primary Objective

The Housing and Homeless Coalition of Central New York (HHC) is seeking a Housing Engagement Specialist to operate housing engagement activities on behalf of the CNY CHANCE Program. HHC is a coalition of agencies and stakeholders which acts as the U.S. Dept. of Housing and Urban Development’s (HUD) Continuum of Care (CoC) for Onondaga, Cayuga, and Oswego Counties, dedicated to reducing, preventing, and ultimately ending homelessness in all forms.

Overall Responsibilities

  • Perform outreach and engagement efforts to Property Owners/Managers (POMs) in collaboration with the Housing Services Coordinator.
  • Establish relationships with POMs to assist in locating appropriate housing and adding units to our housing listing platform (Padmission).
  • Coordinate and conduct informational seminars for POMs and community agencies to establish buy-in.
  • Provide technical assistance to community agencies with their housing search and placement needs.
  • Conduct HQS unit inspections and rent reasonableness determinations to secure units.
  • Serve as an initial point of contact for POMs’ concerns regarding non-emergency issues with households leased-up through the CHANCE Program.
  • Collaborate with the HHC’s Coordinated Entry staff to streamline communication with community agencies for the prioritization of households in need of assistance.
  • Other duties as assigned.

Accountability: Housing Services Coordinator, HHC

Position Status: Full-time, Non-exempt

Salary Range: $24 – $27 per hour, depending upon experience

Position Qualifications

  • Bachelor’s Degree preferred and experience working in housing and homelessness programming.
  • Experience with leasing, property management, and/or real estate is desired.
  • Experience and demonstrated skills in organization and management of multiple projects simultaneously with the ability to set priorities and meet deadlines.
  • Proven ability to work with individuals from all levels and backgrounds; recognizes and values diversity; process information with consideration for cultural sensitivities.
  • Proficient with MS Windows Office Suite; must have the ability to learn new and/or customized software.
  • Ability to work with flexibility and independence.
  • Ability to work overtime if necessary.

Skills / Capabilities

  • Experience and demonstrated skills in organization and management of multiple projects simultaneously with the ability to set priorities and meet deadlines.

United Way of Central New York is an equal opportunity employer. Diverse applicants are strongly encouraged to apply.

Please note: We welcome resumes from qualified candidates applying for specific open positions, but we do not retain unsolicited resumes submitted for general consideration. We ask candidates to apply separately for each position for which they would like to be considered.

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