United Way is an equal opportunity employer, offering competitive salaries and benefits and a friendly, diverse work environment.

Marketing Associate

You’re a creative marketer and want to do meaningful work.

Imagine a marketing job that allows you to help people in our community. You can help address some of our area’s most pressing human service needs with the United Way of Central New York.

Here’s a role that offers a wide range of marketing responsibility, including:

  • Manage, strategize, create, execute and measure dynamic digital marketing campaigns across multi-platforms, including social media – Facebook, Twitter, LinkedIn, Instagram
  • Create monthly digital marketing reports
  • Organic content creation and management E-Newsletter
  • Create engaging social media posts, pamphlets, presentations, posters and more
  • Assist in maintaining website
  • Copywriting

Skill Requirements:

  • Superior verbal and written communication skills
  • Graphic design experience
  • Professional or educational online marketing experience
  • Demonstrated knowledge of social media, digital media and websites
  • Proficiency in MS Office Suite, Adobe Suite, WordPress
  • Ability to work as part of a team and independently
  • Good analytical skills
  • Understanding of digital marketing, social media and website best practices

Would be Epic to Have:

  • Degree in Marketing or Design-related field
  • Google Analytics certification
  • Experience or knowledge of SEO/SEM
  • Experience with video editing/motion graphics
  • Experience with Constant Contact

To apply, please send cover letter and resume to: resumes@unitedway-cny.org



POSITION Objective:  United Way of Central New York is seeking an Associate to coordinate two United Way affinity groups and support the Community Impact Division in implementing and monitoring the Community Program Fund, which provides financial support to human service agencies serving the people of Syracuse and Onondaga County.

POSITION STATUS:  Full-Time, Hourly, Non-Exempt

ACCOUNTABILITY:  Director of Community Impact


  • Coordinate two United Way affinity groups–Young Leaders United and Women United–in fundraising, event planning, member recruitment, scheduling, and administration. Plan, promote, and execute events including committee meetings, educational opportunities, professional and leadership development, volunteer activities, and networking. Conduct outreach to current and potential members and the community in person and via social media, email, and telephone. Provide administrative support as needed.
  • Review agency and program applications, reports, and financial information to track and monitor the performance of funded agencies and programs. Research issues and trends affecting Syracuse and Onondaga County, specifically human services provision, urban poverty, and poverty reduction strategies; includes collecting and analyzing community data, participating in community events, assessing community needs and trends, and providing information to staff, the Community Impact Committee and the Board of Directors, and application review teams.
  • Assist with other projects and duties in Community Impact, Resource Development, and other divisions as directed by the Director of Community Impact, other Division managers, or President of United Way. Assist in the planning and execution of United Way events, including annual Kick Off Cook Off, Achievement Celebration, and Christmas Bureau distribution. Provide support to United Way-affiliated coalitions and initiatives, including Gifts In Kind, the Early Childhood Alliance, Housing & Homeless Coalition, Greater Syracuse HOPE Anti-Poverty Initiative, and the CA$H Coalition.


  • Bachelor’s degree in a relevant field with knowledge and experience in event planning, fundraising, human services provision, program implementation and evaluation, nonprofit management, marketing and social media strategies, and business or public administration.
  • Experience and demonstrated skills in organization and management of multiple simultaneous projects and assignments with the ability to set priorities and meet deadlines. Ability to work with individuals from all levels and backgrounds, to work well independently as well as part of a team, to work in the office or out in the field, and to work in a fast-paced environment.
  • Understand and analyze fiscal and programmatic information, including confidential donor data, program performance reports, program budgets, and agency audits. Ability to succinctly and accurately report information to staff, the Board of Directors and its committees, affinity group members, and the public.
  • Possess strong oral and written English language skills for effective communication with excellent spelling, grammar, and writing skills. Must be able to carefully proof own work. Experience with Microsoft Office, including Word, Excel, and Access, and communication via telephone, email, and social media. Must have the ability and desire to learn new and/or customized software.

This job description is not an exclusive statement of the responsibilities of the position. Other appropriate duties may be required.

To apply, please send cover letter and résumé to resumes@unitedway-cny.org.


HELP ME GROW Onondaga Care Coodinator – Early Childhood Alliance

The mission of Help Me Grow Onondaga is to promote positive development of young children by informing families about information and community resources related to child development and parenting, linking them with these resources, and creating stronger connections between systems that serve children 0-5 and their families. Help Me Grow Onondaga provides no-fee access to developmental screening tools for families interested in finding out if their children (aged 0-5) are meeting developmental milestones; provides personalized referral and service coordination for families as needed; and facilitates partnerships within the community to improve the availability and quality of services for families with young children.

The Help Me Grow Care Coordinator, working for the Early Childhood Alliance, is an employee of United Way of Central New York and is located primarily at Contact Community Services/2-1-1 CNY in East Syracuse. The HMG Care Coordinator provides service linkage functions within the specialized HMG Onondaga Infoline unit, which assists families and providers in understanding and accessing early childhood services. The HMG Care Coordinator will:
• coordinate online inquiries and telephone calls related to the health, basic needs, development, behavior, and learning of children, and supports families by providing information and education on these topics;
• research and facilitate linkages to services available through Help Me Grow community partners and Early Intervention, Early Childhood Special Education, Early Childhood Direction Center, and Children and Youth with Special Health Care Needs programs;
• provide ongoing and continued support, advocacy, and follow-up as needed;
• assist families and service providers with developmental screenings, documents case information, mails and e-mails information packets to families, and networks with HMG Onondaga partners and community-based service providers.
• Within the context of HMG Onondaga, the Family Resource Coordinator also conducts community outreach and education with families, early learning, and health care partners as needed.

Specific Responsibilities
• Researches and utilizes community resources to meet the needs of families with young children.
• Supports Help Me Grow Onondaga, 2-1-1 CNY, and community partners in the development of a comprehensive early childhood resource database to best serve Onondaga children and families.
• Serves as the central intake point for the HMG Onondaga System.
• Performs and/or coaches on the Ages and Stages Questionnaire (ASQ) early childhood screening activities through an online portal and through personal interaction with families as needed.
• Handles inquiries (online and telephone) to HMG Onondaga, assesses for appropriateness, and refers to service providers based on needs of children and families.
• Assesses caller/client situations and enters accurate data on all calls into the HMG Onondaga Infoline referral-tracking system.
• Facilitates necessary linkages and performs ongoing follow-up/advocacy and training for families.
• Assists in identifying gaps and barriers to services, as well as trends families exhibit in utilizing services.
• Compiles and mails/e-mails information packets to families.
• Maintains information tracking system for work with families and produces reports as requested.
• Provides training, education and information on child development and related community services.
• Participates in HMG Onondaga training, partner meetings, networking breakfasts, case discussions, and outreach activities, as requested.
• Participates in outreach, coaching, and care coordination activities in child care and pre-kindergarten programs related to HMG Onondaga, as requested.
• Attends staff meetings, conferences, and workshops regularly to upgrade professional skills and understand systems and current best practices for working with children and families.
• Works effectively as a team member and provides assistance to other staff members and HMG Onondaga partners as directed.
• Works closely with the ECA Director, staff, partners, and other community providers to ensure a smooth referral and follow-up process for families.
• Performs other duties as needed.

Job Requirements
• Minimum Bachelor’s Degree in special education, early childhood development, or related health or human services field
• Minimum three years’ experience in positions involving very young children
• Knowledge of typical and atypical child development and special needs conditions
• Familiarity with early childhood developmental screening tools such as the Ages and Stages QuestionnaireTM (ASQ)
• Well-developed communications skills, both written and verbal, including proper telephone etiquette
• Ability to work effectively with people of diverse backgrounds
• Ability to apply computer skills in completing job functions
• Experience in community outreach and adult training
• Ability to maintain a calm and sensitive demeanor, with active listening and assessment skills
• Critical thinking skills with a solution-focused approach
• Excellent organizational skills with ability to engage in a variety of tasks simultaneously to meet deadlines
• Ability to work independently and as part of a team

• Bilingual, English/Spanish highly desirable
• Must hold valid New York State driver’s license, have access to a personal vehicle for use during working hours, and be willing to travel within Onondaga County
• Available to work occasional evenings and weekends within a flexible scheduling arrangement

Please send resume and cover letter explaining why you feel you would be an outstanding candidate for this position to Laurie Black, Director of the Early Childhood Alliance at: ecaonondaga@gmail.com by October 26, 2018.


UWCNY is an equal opportunity employer. Diverse applicants are strongly encouraged to apply.


Please note: We welcome resumes from qualified candidates applying for specific open positions, but we do not retain unsolicited resumes submitted for general consideration. We ask candidates to apply separately for each position for which they would like to be considered.