United Way is an equal opportunity employer, offering competitive salaries and benefits and a friendly, diverse work environment.



United Way of CNY seeks an individual experienced in the non-profit sector for administrative support to the Agency President.  Responsibilities include administrative, database and project coordination; experience taking and processing meeting minutes a plus. Must have a minimum of three years of experience in a confidential position with excellent computer, database, organizational, written and administrative management skills.  Excellent employee benefits. Respond by November 30, 2017 with resume and wage requirement to resumes@unitedway-cny.org. United Way is an Equal Opportunity Employer.


Greater Syracuse HOPE (Health, Opportunity, Prosperity and Empowerment) is a movement to build a narrative around the poverty issues in our City and to create a vision for moving forward. Recent reports and studies on the poverty situation in Syracuse have confirmed and energized the collective community to shine a light on critical issues facing our community. The purpose of Greater Syracuse HOPE is to bring diverse residents and partners together to create HOPE and new pathways of opportunity for community members transitioning from economically deprived situations and propelling our entire community into an inclusively promising future. The administrative assistant for Greater Syracuse H.O.P.E. will have a positive attitude and possess the ability to work independently. The administrative assistant will play a critical role in supporting the H.O.P.E. director in administrative functions.

PRIMARY OBJECTIVE: Provide administrative support to the Director of Greater Syracuse H.O.P.E. High-level confidentiality is required for access to database housing personal contact information of community residents

POSITION STATUS:  Part-time, Administrative Non-Exempt

ACCOUNTABILITY:     Director of Greater Syracuse H.O.P.E


  • Overall administrative support to the program.
  • General clerical including copying, collating, filing, faxing, mailing, word processing data entry, excel budget files, ordering supplies within the ESPRI budget.
  • Maintain chronological files of correspondence, documentation and information for all Executive, Task Force, Committees and the Community Advisory Board
  • Set up and maintain both paper and computer files and databases, input information accurately.
  • Oversee meetings including taking and transcribing minutes, and correspondence with various agencies, organizations, community based organizations, community residents as well as government officials.  Schedule and set up meeting rooms as necessary (including refreshments).
  • Assist with the coordination of major events/projects.
  • Assist with the review as well as completion of time sensitive reports

 EDUCATION/TRAINING: Degree from business school and three years of office experience or equivalent experience.

EXPERIENCE/BACKGROUND/KNOWLEDGE: Must have minimum of three years office, database management and computer experience.


  • MS Windows, Word, Excel, and Access; ability to learn new and/or customized software.
  • Excellent spelling, grammar and writing skills.
  • Strong oral and written English language skills.
  • Must be organized, able to set priorities and meet deadlines.
  • Ability to perform multiple tasks, manage many concurrent projects and carefully proof own work.
  • Ability to operate a variety of office equipment.
  • Detail oriented; accuracy and consistency in all work.
  • Ability to work well as a member of a team and working independently.
  • Demonstration of positive interpersonal, strong communication and organizational skills.
  • May be asked to work in the evening and on occasional weekends
  • Position requires local travel. Valid driver’s license and reliable transportation is required.
  • Vehicle Insurance and up-to-date registration.


  • Speech and hearing sufficient for constant in-person and telephone communication.
  • Vision sufficient for use of a computer monitor and reading various documents.
  • Manual dexterity sufficient for frequent use of a computer keyboard and other office equipment and for performing routine office functions, which may include the ability to stuff large quantities of envelopes or collate documents.
  • Range of motion sufficient for unassisted movement within the UWCNY office.
  • Ability to sit or stand at a desk for extended periods of time.
  • Ability to lift and carry materials to a work location or the ability to place such materials on a handcart or other mode of assistance.
  • Ability to travel to and work at various required locations


This job description is not an exclusive statement of the responsibilities of the position.  Other duties may be required.

Compensation and Benefits

This position is grant funded through March 2019 contingent on the availability of funds from the New York State Empire State Poverty Reduction Initiative

United Way of Central New York is an Equal Opportunity Employer

To apply: Please email cover letter and resume to resumes@unitedway-cny.org



POSITION OBJECTIVE: United Way of Central New York is seeking a Housing Resource Coordinator to build capacity and coordinate landlords, tenants, and community agencies as a means to prevent evictions and improve access to quality housing on behalf of the Housing and Homeless Coalition of Central New York (HHC). HHC is a coalition of agencies and stakeholders which acts as the U.S. Dept. of Housing and Urban Development’s (HUD) Continuum of Care (CoC) for Onondaga, Cayuga, and Oswego Counties, dedicated to reducing, preventing, and ultimately ending homelessness in all forms.

POSITION STATUS: Full-Time, Salaried, Exempt



  • Provide support to housing relocators and community agencies on understanding leases, eviction and foreclosure prevention, home maintenance, credit/budget counseling, and overall tenant rights. Develop outreach and training materials and techniques for tenants and landlords.
  • Manage regional housing database (nyhousingsearch.gov). Educate landlords regarding appropriate listings prior to entering their properties in the database to ensure for safe and quality housing.
  • Coordinate and build capacity of agencies that assist tenants in an effort to prevent evictions. Provide guidance on negotiations between tenants and landlords and landlord/tenant court.
  • Identify and analyze the structural, institutional, and cultural barriers to acquiring and maintaining quality housing and that lead to eviction and homelessness. Identify/develop resources to address these barriers.
  • Work with property owners and community stakeholders to create new and diverse housing options and develop tools and strategies to increase the availability of quality, affordable housing for low- to moderate-income individuals and families in Central New York.


  • Bachelor’s or Master’s Degree in relevant field and three or more years of experience in human services and/or real estate background.
  • Experience and demonstrated skills in organization and management of multiple projects simultaneously with the ability to set priorities and meet deadlines.
  • Experience and ability to coordinate meetings, conduct training, and work with coalitions.
  • Proven ability to work with individuals from all levels and backgrounds; recognizes and values diversity; process information with consideration for cultural sensitivities.
  • Proficient with MS Windows Office Suite; must have the ability to learn new and/or customized software.
  • Ability to work with flexibility and independence, and complete assignments with minimum supervision.
  • Excellent verbal interpersonal skills for constant telephone and in-person communication. Strong oral and written English language skills for effective communication using excellent spelling, grammar, and writing skills. Must be able to carefully proof own work.
  • Must possess a valid New York State Driver’s License and have access to a motor vehicle to meet transportation requirements within three counties not served by public transportation, in addition to being willing to travel for various training/conferences/workshops.
  • Ability to work overtime if necessary.

This job description is not an exclusive statement of the responsibilities of the position. Other appropriate duties may be required.

To apply, please send résumé with cover letter to resumes@unitedway-cny.org.


Please note: We welcome resumes from qualified candidates applying for specific open positions, but we do not retain unsolicited resumes submitted for general consideration. We ask candidates to apply separately for each position for which they would like to be considered.