PRIMARY OBJECTIVE:  Working under the direction of the Chief Development Officer, the Development Associate (DA) is responsible for developing, managing and expanding donor engagement and increased participation with the United Way of Central New York.  This position requires high-level confidentiality for access to a variety of confidential and proprietary information.

ACCOUNTABILITY:  Chief Development Officer

POSITION STATUS:  Full-time, Hourly, Non-exempt


Campaign Account Management

  • Plan, organize and manage the annual United Way donor campaign for a portfolio of approximately 75-100 campaign accounts.
  • Provide expertise and direction needed to campaign volunteers to run a successful campaign. Manage the development and coordination of activities within assigned accounts, including volunteer recruitment and support, setting objectives and strategies for strengthening performance to maximize results.
  • Assist in the development and implementation of a year-round strategic campaign and relationship program responsible for cultivating and enhancing workplace giving and building sustaining relationships with existing and non-giving employers, organizations and employees.
  • Responsible for analysis of accounts, division goals and overall assigned campaign participants.

Seek New Accounts and Develop New Opportunities for Revenue

  • Develop new opportunities for revenue and grow the donor base.
  • Cultivate and develop relationships with individuals and employers to raise and leverage both financial and non-financial resources to achieve goals, including developing goals to increase participation and leadership levels.
  • Prospect high potential and new business accounts/donors and keep current on information regarding companies (mergers, acquisitions, lay-offs, new hires) and individuals (promotions, etc.).


  • Maintain a current understanding of, and be able to articulate, United Way’s community impact model, initiatives, focus areas, activities, and results.
  • Continuously update current and accurate campaign, donor and prospect information in database.
  • Assist with all general campaign material creation and all related documents in print or on the website.
  • Implement or assist with special projects; Involvement with boards and committees as needed.
  • Keep current and up to date on UWW events/issues and the local non-profit climate.
  • Provide support to division staff to plan and execute meaningful donor stewardship events.


Bachelor’s Degree in Marketing, Public Relations, Social Work, Communications or related field, or experience in fundraising, sales, public relations or human services.


  • Two, preferably three years or more of experience in fundraising or related area. Familiarity with non-profit sector.
  • Strong Microsoft Office skills, including experience with Word, Excel, and Outlook. Must have the ability to learn new and/or customized software. Knowledge and expertise using customer relationship management systems a plus.
  • Critical thinking and planning for finding creative approaches. Successful problem solving. Very detail oriented. Strategic planning for short and long-term efforts.
  • Experience and demonstrated skills in organization and management of multiple simultaneous projects and assignments with the ability to set priorities and meet deadlines.
  • Proven ability to create and execute successful business plans that have engaged and deepened relationships with donors/clients. Skilled in relationship building, recruitment and volunteer management.
  • Process information with consideration for cultural sensitivities.
  • Excellent verbal and written communication skills with an ability to relate effectively with a diverse group of individuals and organizations, including public speaking skills. Must be able to carefully proof own work.
  • Ability to analyze and manage a variety of data.
  • Ability to work with individuals from all levels and backgrounds, to work well independently as well as part of a team, and to work in a fast-paced environment. Demonstrated ability to work in a cross functional team environment.
  • Must possess a valid driver’s license and have unrestricted use of a reliable automobile.

This job description is not an exclusive statement of the responsibilities of the position. Other appropriate duties may be required.

To apply, please send cover letter and résumé to Resumes accepted until the position is filled.

ADMINISTRATIVE ASSISTANT                                                


United Way of Central New York is seeking an experienced administrative assistant to work as part of the Community Impact Division and Housing & Homeless Coalition.

The Administrative Assistant will:

  • Provide overall administrative support to the Community Impact Division and Housing & Homeless Coalition.
  • Prepare and maintain correspondence, documents, spreadsheets, databases and other reports as requested.
  • Arrange and schedule meetings for Community Impact Division and Housing & Homeless Coalition.
  • Attend all assigned meetings, including Community Impact Committee and HHC Advisory Board.
  • Will assist in the preparation of meetings including meeting set up, minutes, databases, and other work as assigned.
  • Assist with maintenance of VolunteerCNY and CharityStrong websites/databases.
  • Assist with the maintenance and accuracy of the CI Database and HMIS systems.
  • Assist with volunteer coordination, site visits, resource development activities, and special projects as assigned.
  • Coordinate supply ordering and assist with other office operational needs.
  • Fill in periodically for front desk receptionist as needed.
  • Assist division staff with work overflow as needed and appropriate.

Qualified applicants will possess a High School degree or equivalent, with a minimum of one year of administrative/secretarial experience, customer relations, project management and data base management. Minimum of one-year experience working with Microsoft Office suite as well as familiarity with non-profit sector.

If you want to join a dynamic and rewarding team dedicated to making a difference for people this community, we want to hear from you.

To apply, please send cover letter and resume to Applications accepted until position is filled.

United Way is an equal opportunity employer. Diverse applicants are encouraged to apply.

UWCNY is an equal opportunity employer. Diverse applicants are strongly encouraged to apply.

Please note: We welcome resumes from qualified candidates applying for specific open positions, but we do not retain unsolicited resumes submitted for general consideration. We ask candidates to apply separately for each position for which they would like to be considered.

Greater Syracuse H.O.P.E. (Health, Opportunity, Prosperity and Empowerment) is hiring for an Administrative Assistant!

PRIMARY OBJECTIVE: Provide administrative support to the Director of Greater Syracuse
H.O.P.E.     High-level confidentiality is required for access to database housing personal contact information of community residents
POSITION STATUS: Part-time, Administrative Non-Exempt
ACCOUNTABILITY: Director of Greater Syracuse H.O.P.E
  • Overall administrative support to the program.
  • General clerical including copying, collating, filing, faxing, mailing, word processing data entry, excel budget files, ordering supplies within the ESPRI budget.
  • Maintain chronological files of correspondence, documentation and information for all Executive, Task Force, Committees and the Community Advisory Panel
  • Set up and maintain both paper and computer files and databases, input information accurately.
  • Oversee meetings including taking and transcribing minutes, and correspondence with various agencies, organizations, community-based organizations, community residents as well as government officials. Schedule and set up meeting rooms as necessary (including refreshments).
  • Assist with the coordination of major events/projects.
  • Assist with the review and completion of time sensitive reports
  • Support communication across G.S.H. various stakeholders and structures
  • Outside of meetings support community partners in aligning their activities to G.S.H. strategies and overall visions
  • Manage the Director of G.S.H. calendar as well as the master calendar of the initiative
  • Serve as a representative of the G.S.H. initiative in the community, including effectively communicating the initiative vision, goals, and strategies.
In addition to working directly with the director and all other supporting staff and volunteer, the administrative assistant will also work and engage internal and external stakeholders that include community resident’s government agencies, service providers, funders and community and faith-based organizations and coalitions.
EDUCATION/TRAINING: Preferred degree from business school and three years of office experience or equivalent experience.
EXPERIENCE/BACKGROUND/KNOWLEDGE: Must have minimum of three years office, database management and computer experience.
  • MS Windows Word, Excel, and Access; ability to learn new and/or customized software.
  • Excellent spelling, grammar and writing skills.
  • Strong oral and written English language skills.
  • Must be organized, able to set priorities and meet deadlines.
  • Ability to perform multiple tasks, manage many concurrent projects and carefully proof own work.
  • Ability to operate a variety of office equipment.
  • Detail oriented; accuracy and consistency in all work.
  • Ability to work well as a member of a team and working independently.
  • Demonstration of positive interpersonal, strong communication and organizational skills.
  • May be asked to work in the evening and on occasional weekends
  • Position requires local travel. Valid driver’s license and reliable transportation is required.
  • Vehicle Insurance and up-to-date registration.
  • Speech and hearing sufficient for constant in-person and telephone communication.
  • Vision sufficient for use of a computer monitor and reading various documents. Manual dexterity sufficient for frequent use of a computer keyboard and other office equipment and for performing routine office functions, which may include the ability to stuff large quantities of envelopes or collate documents.
  • Range of motion sufficient for unassisted movement within the UWCNY office.
  • Ability to sit or stand at a desk for extended periods of time.
  • Ability to lift and carry materials to a work location or the ability to place such materials on a handcart or other mode of assistance.
  • Ability to travel to and work at various required locations

To apply: Please email cover letter and resume to