PRIMARY OBJECTIVE: United Way of Central New York is seeking a Deputy Director to be responsible for program monitoring of compliance and performance for the Housing and Homeless Coalition of Central New York (HHC), a coalition of agencies and stakeholders which acts as the U.S. Department of Housing and Urban Development’s (HUD) Continuum of Care (CoC) for Onondaga, Cayuga, and Oswego Counties. HHC is dedicated to reducing, preventing, and ultimately ending homelessness in all forms. United Way of Central New York is the collaborative applicant for the CoC and employer of record for this position.


POSITION STATUS:  Full-Time, Salaried, Exempt                  


The Deputy Director will be responsible for monitoring all CoC-funded programs across the three counties for both compliance and performance. Monitoring will be conducted via site visits to agencies and reports from the Homeless Management Information System (HMIS). Monitoring results will be provided to the HHC Director who will consult with the CoC’s Performance Evaluation and Selection Committee to review funding priorities in addition to informing agencies of their results.

The Deputy Director will also manage the CoC’s Coordinated Entry Plan and its Coordinated Entry system which ensures that the most vulnerable individuals and families are prioritized for housing.  



  • Independently monitor all CoC-funded agencies via site visits to agencies and run and analyze HMIS reports to answer questions on the monitoring and scoring tools.
  • Assist in the annual process of updating the CoC’s Monitoring and Scoring Tools.
  • Develop into the HHC’s expert on HUD regulations and ongoing compliance plan in order to provide supportive consulting services to our partner agencies.
  • Coordinate and assist with the HUD Emergency Solutions Grant (ESG) Administrations (City of Syracuse and Onondaga County).

Coordinated Entry Responsibilities 

  • Ensure that CoC and ESG-funded agencies are following the procedures and policies of the Coordinated Entry System.
  • Assist with updating the HHC’s Coordinated Entry Policies and Procedures Manual with input from the Coordinated Entry Committee.
  • Act as the HHC’s Coordinated Entry Committee Chair in addition to taking an active participatory role in other HHC committees and meetings.
  • Assist any new providers into the Coordinated Entry system.
  • Interact with entry point providers like the Local Counties’ Department of Social Services and 211CNY.
  • Ensure proper adherence to HUD’s Coordinated Entry Notices and any other related HUD guidance.

Community Engagement

  • Facilitate the Client and Youth Advisory Boards
  • Oversee progress towards ending homelessness among specialized populations, such as youth, families, and chronic homelessness
  • Oversee HHC’s monthly training offerings
  • Represent the HHC in meetings, conferences, and public events on behalf of the Director, as needed.



  • Bachelor’s degree in related field and three or more years of experience in grants management, public administration, and human services. Supervisory experience is preferred.
  • Must possess a valid New York State Driver’s license and must have access to a motor vehicle to meet transportation requirements within three counties not served by public transportation, in addition to being willing to travel for various training conferences/workshops.
  • Knowledge of HUD Continuum of Care grants preferred.


  • Experience and demonstrated skills in organization and management of multiple projects/assignments simultaneously with the ability to set priorities and meet deadlines.
  • Ability to work with flexibility and independence; work with minimum supervision.
  • Proven ability to work with individuals from all levels and backgrounds; work well independently as well as a member of a team; function in a fast-paced environment; work collaboratively; have strong conflict resolution, and facilitation skills. Ability to coordinate meetings and coalition work.
  • Training skills required for work within the team and community organizations.
  • Ability to analyze and manage a variety of data.
  • Recognize and value diversity; process information with consideration for cultural sensitivities.
  • Experience and understanding of MS Windows Office/Word, Excel; must have the ability to learn new and/or customized software. Experience with online HUD data systems is preferred.
  • Utilize planning, evaluation, and research skills; must be very detail oriented.
  • Understand and work with regulatory, fiscal, and programmatic information.
  • Excellent interpersonal skills for frequent telephone and in-person communication.
  • Strong oral and written English language skills.

This job description is not an exclusive statement of the responsibilities of the position. Other appropriate duties may be required.

To apply, please send résumé with cover letter to .

United Way is an equal opportunity employer. Diverse applicants are encouraged to apply.



PRIMARY OBJECTIVE: The Director of the Literacy Coalition of Onondaga County (LCOC), under the leadership of the Coalition’s Managing Partners, will establish a community-wide partnership to promote the vision of creating a thriving community where everyone reads and everyone succeeds.  The Director will be an employee of the United Way of Central New York, the Coalition’s fiscal agent, and will report directly to the co-chairs of the Literacy Coalition.

ACCOUNTABILITY: Executive Committee of the LCOC

POSITION STATUS:  Full-Time, Salaried, Exempt                  


Strategic Plan

  • Implement and manage the Coalition’s strategic plan that serves as the blueprint for coalition activities.
  • Manage systems for resource development, impact measurement, and strategic planning, decision-making and on-going communications.
  • Advocate for increased literacy support through collaborative efforts and building community partnerships; working towards collective impact goals.

Managing Partners

  • Work closely with the Managing Partners to align and implement community-wide literacy priorities.
  • Meet regularly with the Managing Partners and Executive Committee to update them on the fiscal status of the organization, status of the community-wide strategic plan and other issues related to the coalition.

Leadership Council

  • Meet with the Leadership Council on an annual basis and/or provide on-going updates.

Action Teams/Networks

  • Oversee the work and support Action Teams/Networks (which includes: School Readiness/Imagination Library/Early Childhood Alliance; Chronic Absence/More Hopeful Futures/Green & Healthy Homes; Summer Learning Network; Adult Education Roundtable; Resource Development, and Measurement Action Team that meet as needed.

Government Relations

  • Establish and maintain relationships with elected officials in order to educate them on the literacy needs of Onondaga County.
  • Advocate for policy changes that support the Literacy Coalition’s priorities.
  • Work with elected officials to develop grant opportunities and member item support.

NYS State Education Department

  • Establish relationship with the NYS Education Department in order to access their knowledge and expertise in the area of literacy.
  • Pursue ongoing support for NYS Education funding for activities.

Fund Development and Sustainability

  • In partnership with the fiscal agent, assume overall responsibility for fiscal management and control, including the development and administration of budgets, acceptable accounting procedures, reports and fiscal accountability
  • Pursue funding opportunities to support identified priorities and sustain the organizational structure
  • Work with foundations and other grant institutions to ensure a continuous funding stream for the coalition
  • Facilitate preparation of fundraising materials and grant proposals.
  • Facilitate the preparation and implementation of an annual budget.

Community and Public Relations

  • Serve as lead Literacy Coalition spokesperson, elevating literacy as a community priority
  • Heighten awareness within the community about the Literacy Coalition and its purpose through e-newsletters and social media platforms
  • Connect with and provide opportunities to involve the community in the mission of the Literacy Coalition, including seasonal events.

Staff and Office Oversight

  • Provide leadership and direction to staff and oversee office procedures


  • Bachelor’s or Master’s degree in related field preferred and at least 3-5 years of experience working in education, business or non-profits preferred
  • Excellent written and verbal communication
  • Strong technology skills
  • Demonstrated fundraising ability, including successful record of securing and administering grant funding
  • Proven ability of building strong and effective organizations, managing programs, people and community-based efforts
  • Strong ability to persuade, advocate, and develop support of 100% Community Engagement
  • Passionate about literacy at all levels


This is a full-time position, exempt position. The salary is dependent on experience. Employee benefits will be provided by United Way of Central New York.

This job description is not an exclusive statement of the responsibilities of the position. Other appropriate duties may be required.

To apply, please send résumé with cover letter to .

United Way is an equal opportunity employer. Diverse applicants are encouraged to apply.


GREATER SYRACUSE H.O.P.E. (Health, Opportunity, Prosperity and Empowerment)  ADMINISTRATIVE ASSISTANT

PRIMARY OBJECTIVE: Provide administrative support to the Director of Greater Syracuse H.O.P.E. High-level confidentiality is required for access to database housing personal contact information of community residents

POSITION STATUS: Part-time, Administrative Non-Exempt

ACCOUNTABILITY: Director of Greater Syracuse H.O.P.E


  • Overall administrative support to the program.
  • General clerical including copying, collating, filing, faxing, mailing, word processing data entry, excel budget files, ordering supplies within the ESPRI budget.
  • Maintain chronological files of correspondence, documentation and information for all Executive, Task Force, Committees and the Community Advisory Panel
  • Set up and maintain both paper and computer files and databases, input information accurately.
  • Oversee meetings including taking and transcribing minutes, and correspondence with various agencies, organizations, community-based organizations, community residents as well as government officials. Schedule and set up meeting rooms as necessary (including refreshments).
  • Assist with the coordination of major events/projects.
  • Assist with the review and completion of time sensitive reports
  • Support communication across G.S.H. various stakeholders and structures
  • Outside of meetings support community partners in aligning their activities to G.S.H. strategies and overall visions
  • Manage the Director of G.S.H. calendar as well as the master calendar of the initiative
  • Serve as a representative of the G.S.H. initiative in the community, including effectively communicating the initiative vision, goals, and strategies.

In addition to working directly with the director and all other supporting staff and volunteer, the administrative assistant will also work and engage internal and external stakeholders that include community resident’s government agencies, service providers, funders and community and faith-based organizations and coalitions.

EDUCATION/TRAINING: Preferred degree from business school and three years of office experience or equivalent experience.

EXPERIENCE/BACKGROUND/KNOWLEDGE: Must have minimum of three years office, database management and computer experience.


  • MS Windows Word, Excel, and Access; ability to learn new and/or customized software.
  • Excellent spelling, grammar and writing skills.
  • Strong oral and written English language skills.
  • Must be organized, able to set priorities and meet deadlines.
  • Ability to perform multiple tasks, manage many concurrent projects and carefully proof own work.
  • Ability to operate a variety of office equipment.
  • Detail oriented; accuracy and consistency in all work.
  • Ability to work well as a member of a team and working independently.
  • Demonstration of positive interpersonal, strong communication and organizational skills.
  • May be asked to work in the evening and on occasional weekends
  • Position requires local travel. Valid driver’s license and reliable transportation is required.
  • Vehicle Insurance and up-to-date registration.


  • Speech and hearing sufficient for constant in-person and telephone communication.
  • Vision sufficient for use of a computer monitor and reading various documents. Manual dexterity sufficient for frequent use of a computer keyboard and other office equipment and for performing routine office functions, which may include the ability to stuff large quantities of envelopes or collate documents.
  • Range of motion sufficient for unassisted movement within the UWCNY office.
  • Ability to sit or stand at a desk for extended periods of time.
  • Ability to lift and carry materials to a work location or the ability to place such materials on a handcart or other mode of assistance.
  • Ability to travel to and work at various required locations

To apply: Please email cover letter and resume to